Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient Location
Friendly Staff
Limited Dining Options
Lack of Support for Other Mobile Phone Brands
8.2/10
Great
Rooms
7.9
Location
8.9
Service
8.7
Dining
7.9
Guest reviews
8.2/10
based on 10 reviews
8.7
8.7/10 based on 136 reviews
Archibald
United Kingdom,
May
2024
8.6/10
Staying at the hotel was a pleasant experience overall. The rooms were extremely clean and surprisingly spacious, offering a comfortable stay. The service was top-notch with friendly and helpful staff, particularly Galen who went above and beyond to assist us. The location was convenient, perfect for a layover, near strategic airports and close to places of interest. The dining options were impressive with a wide range of choices, and the facilities met our expectations.
Rooms
9.0
I was impressed by how clean and comfortable the rooms were.
Service
9.0
The staff, especially Galen, were excellent, always friendly and ready to assist with a smile.
Location
8.0
The hotel's location was perfect for our layover, strategically close to airports and places of interest.
Dining
9.0
The dining experience was excellent with a great variety of Eastern and Western choices, complemented by a view of airport operations.
Facilities
8.0
The facilities provided by the hotel were impressive and contributed to a pleasant stay.
William
United Kingdom,
March
2024
7.8/10
I had a mixed experience at this hotel. The rooms were spotless, very spacious, and filled with all the essentials, although there was a terrible smoke odor that lingered. The service was top-notch, with staff going out of their way to assist us, including allowing an early check-in after our morning flight. The location was ideal for early flights, being very close to Nanjing airport, although it was too noisy due to the crowded airport surroundings. Dining options were decent, and the facilities were satisfactory for a comfortable stay.
Rooms
7.0
The rooms were both smoker and non-smoker friendly, but unfortunately had a terrible smoke odor. However, they were spotless, very spacious, and well-equipped, including a nice bathtub.
Service
9.0
The staff was extremely helpful and courteous, even allowing us to check in earlier due to our morning flight. Everyone was friendly and eager to assist with any requests.
Location
8.0
The location was excellent for those needing quick access to Nanjing airport, making it perfect for early flight departures. However, the proximity to the airport made it a bit noisy and crowded.
Dining
7.0
The dining options were decent, offering a good variety and quality, with early breakfast service starting at 6 am.
Facilities
8.0
The hotel's facilities were sufficient for a comfortable stay, providing everything needed for a convenient visit.
Gareth
United Kingdom,
March
2024
9.2/10
I had a fantastic stay at the hotel! The rooms were spacious and boasted a cool view of the planes, which my kids absolutely loved. The staff was incredibly friendly and efficient. The location, just a 5-minute walk to the airport, was perfect for catching an early morning flight. The dining options were great, and the facilities were top-notch.
Rooms
9.0
The rooms overlooking the runway were spacious and had a cool view of the planes. Perfect for kids!
Service
9.0
The service was friendly, efficient, and very welcoming. The staff at the check-in counter were helpful, making my stay even more enjoyable.
Location
10.0
The location couldn't have been better for my last night in China - just a short walk to the airport, which was so convenient. The direct access to the terminal was a huge plus!
Dining
9.0
The dining experience was perfect. The breakfast had a good variety, and the view of the airport operations added to the charm.
Facilities
9.0
The facilities were excellent, especially the 'Chill out space' in the basement for an authentic Chinese massage chair experience.
Maria
United Kingdom,
March
2024
8.8/10
The hotel is perfect for transit stays, especially if you have a long layover at the airport. The rooms are spacious and comfortable, with the bonus of overlooking the runway side. The service is friendly, efficient, and always willing to provide helpful advice on nearby places of interest. The location within the airport complex is very convenient and near the MRT for easy travel around Nanjing city. The dining options are impressive, offering a wide variety of Eastern and Western choices. The facilities are top-notch, and the Chill out space in the basement offers an authentic Chinese massage chair experience.
Rooms
8.0
The rooms were large and very comfortable, overlooking the runway side.
Service
9.0
The staff were very helpful, with no language barrier issues. The young lady at concierge was particularly friendly and efficient.
Location
9.0
The hotel's location within the airport complex is perfect for transit stays or early flights. It's also near the MRT for easy access to Nanjing city.
Dining
9.0
The dining experience was the highlight, with a large array of food options that cater to all tastes.
Facilities
9.0
The hotel's facilities are impressive and the Chill out space in the basement is a must-visit for a unique Chinese massage chair experience.
Bernard
United Kingdom,
November
2023
7.6/10
The hotel is very near the airport, perfect for morning flights from Lukou airport. The rooms have a nice bathtub but had a terrible smoke odor. The service was helpful, especially with getting back the deposit at check-in counter. The location is excellent for airport convenience, though finding a restaurant for a late-night cap might be a bit challenging. The dining was reasonably priced considering the location but lacked sashimi. Overall, a convenient stay for airport travel.
Rooms
7.0
The rooms are very near the airport, perfect for morning flights and have a nice bathtub, but the smoke odor was unpleasant.
Service
8.0
The service was very helpful, especially with getting back the deposit at check-in counter.
Location
9.0
The location is excellent for airport convenience, making it great for catching flights at Lukou airport but might be challenging to find a restaurant for a nightcap.
Dining
7.0
The dining experience was reasonably priced but lacked sashimi.
Facilities
7.0
The facilities are adequate for a short airport stay.
Sarah
United Kingdom,
October
2023
8.2/10
The hotel is super convenient being right inside the airport, ideal for early flights or late arrivals. The rooms are spacious, modern, and well-equipped, living up to the Pullman brand. However, the dining options are limited, and the mystery meat dishes were off-putting. The service, especially from the concierge, was proactive and friendly.
Rooms
9.0
The rooms are big, modern, and come with a bathtub, robes, slippers, and comfortable bedding. Everything you need for a cozy stay.
Service
9.0
The service was top-notch, with staff eager to please and making up for any lack of experience with their friendliness and willingness to assist in every possible way.
Location
9.0
The location inside the airport is excellent for quick access to the terminals without having to go outside. Perfect for catching early or late flights with ease.
Dining
6.0
The dining options were limited, and some mystery meat dishes were not appealing. However, the location inside the airport made it a reasonable choice for a quick bite before or after a flight.
Facilities
8.0
The hotel offers a range of facilities to make your stay comfortable and convenient.
George
United Kingdom,
October
2023
8.0/10
The hotel was very spacious and modern, within the expectations of a hotel of this chain. The room was big and comfortable, although the price was on the higher side for the quality provided.
Rooms
7.0
The room was very comfortable, big, and modern.
Service
8.0
The staff were all very helpful and courteous, with some inexperience compensated by their eagerness to please. Galen stood out by assisting us with our luggage.
Location
9.0
The location was perfect for an early morning flight, with direct access to the terminal and great breakfast options.
Dining
8.0
The dining options were varied and one of the best I have experienced in China, although the food quality was inconsistent.
Facilities
8.0
The facilities were modern and spacious, matching the overall standard of the hotel.
Alexander
United Kingdom,
October
2023
8.2/10
My stay at the hotel was great! The rooms were perfectly organized, clean, and comfortable, with a view of the runway. However, there was a minor issue with a leaking bathroom. The service was friendly and efficient, paying close attention to my needs. The location was extremely convenient for early flights or layovers. The dining offered a good variety of Eastern and Western choices. Overall, a comfortable and value-for-money stay.
Rooms
8.0
The rooms were perfectly organized with everything I could need, clean, and with a view of the runway.
Service
9.0
The service was friendly and attentive.
Location
9.0
The location was extremely convenient for early flights or layovers.
Dining
8.0
The dining was quite impressive with a large array of Eastern and Western choices.
Facilities
7.0
The facilities were good.
Brian
United Kingdom,
August
2023
8.0/10
The hotel's rooms were large and comfortable, meeting the expectations of this chain, and soundproof to airplane noise; unfortunately, there was a really bad smell in the bathroom. The service was friendly, accommodating, and knowledgeable about nearby attractions. The location within the airport complex was perfect for layovers, particularly for early flights, but guests should be mindful of potential noise disturbances. The dining experience offered a great variety of high-quality Eastern and Western choices, conveniently close to the departure area. Despite the smell in the bathroom, the hotel's offerings make for a pleasant stay overall.
Rooms
7.0
The rooms were large and comfortable, although the bathroom had a bad smell.
Service
8.0
The service was friendly and helpful, with staff able to assist guests effectively.
Location
8.0
The hotel's location within the airport complex was perfect for layovers and early flights, with attentive staff despite noise concerns.
Dining
9.0
The dining experience was quite impressive, offering a wide variety of high-quality options close to the departure area.
Facilities
8.0
The facilities provided a comfortable and enjoyable stay, with attention to detail in dining offerings.
Spencer
United Kingdom,
July
2023
8.6/10
The hotel offers very big and comfortable suites that work well with iPhone connectors, providing movies that meet the expectations for a hotel of this chain. However, it is unfortunate that other mobile phone brands are not supported. The location inside the airport complex is excellent for early flights or late arrivals, allowing easy terminal access without going outside. The dining experience in the restaurant, with a great view of the airport operations, stands out for its large variety of food options but could improve with more vegetarian/vegan choices.
Rooms
8.0
The very big and comfortable suites with iPhone connectors and movie options were within the expectations of the hotel chain.
Service
9.0
The staff were very helpful with no language barrier issues, allowing early check-in for guests arriving on morning flights and eager to please despite some inexperience.
Location
10.0
The hotel's location inside the airport complex is ideal for early flights, providing easy access to terminals without going outside.
Dining
7.0
The restaurant overlooking the airport operations offers a great variety of food, but may benefit from more vegetarian/vegan options.
Facilities
9.0
The hotel facilities provide everything needed for a comfortable stay within the airport complex.
Hotel Salta
Hotel Landmark Umeda
Hotel Orpheus - Casino And Spa
Hotel San Pedro
Hotel City
Best Western Spreewald
Biohotel Organic Suites
Ts Gold Otel
Al Jazira Club Hotel
El Dorado Hotel
Aparthotel Adagio Fujairah
Hotel Ambiente